Motion Care Plans
Your standard guarantee protects the frame for a decade. The parts that do the work, the motors, the electronics and the upholstery, are covered for three years. A Motion Care plan carries those parts, and the engineer who fits them, all the way out to fifteen.
The gap worth closing
Frames rarely fail. What eventually needs attention on any adjustable bed is a motor, a control box or a handset, and that cover runs out at year three. From year four onward the part and the engineer are both chargeable. A Motion Care plan is what closes that gap.
Cover on motors, electronics and upholstery, including the engineer visit. Motion Care Total is the only way to hold cover for fifteen years, five years beyond the standard frame guarantee itself.
Choose your cover
Each plan is bought once, at the price shown. There is no renewal, no monthly fee and no price rise later. Every plan covers the part and the labour together, so a repair costs you nothing at all. Add a plan with your bed, or any time within twelve months of delivery.
Carries the working parts from three years to five.
One-off · 5 years
Two years beyond standard cover
Everything matched to the frame, for the full ten years.
One-off · 10 years
Seven years beyond standard cover
Fifteen years on everything, frame included. Our longest cover.
One-off · 15 years
Twelve years beyond standard cover
What a plan is worth
After year three, a replacement motor is chargeable, and so is the engineer who fits it and the mileage to reach you. We hold every part for fifteen years, so your bed can always be repaired. The question a plan answers is who pays for it. With cover in place, you ring us and we fix it, and nothing appears on your card.
Placeholder figures. Gee to supply the real out-of-cover motor price and callout charge before this page is published.
Side by side
| Cover | StandardIncluded | Motion Care£199 | Motion Care Plus£299 | Motion Care Total£599 |
|---|---|---|---|---|
| Frame, Adjustable Motion beds | 10 years | 10 years | 10 years | 15 years |
| Frame, Profiling Care and Rotating beds | 5 years | 5 years | 10 years | 15 years |
| Motors and actuators | 3 years | 5 years | 10 years | 15 years |
| Electronics and handsets | 3 years | 5 years | 10 years | 15 years |
| Upholstery | 3 years | 5 years | 10 years | 15 years |
| Labour on a covered repair | 24 months | 5 years | 10 years | 15 years |
| Parts kept in stock | 15 years | 15 years | 15 years | 15 years |
| Unlimited callouts within cover | First 24 months | Yes | Yes | Yes |
| Priority phone support | No | Yes | Yes | Yes |
| Annual check-in by phone | No | Yes | Yes | Yes |
| Priority callout booking | No | No | Yes | Top priority |
| In-home service visits | None | None | One | Two |
| Replacement handset cover | No | No | No | Yes |
| Accidental damage | Separate cover | Separate cover | Separate cover | Separate cover |
| Add | Add | Add |
Plain about the limits
A guarantee and a care plan both cover manufacturing failure. Neither covers the things that happen to a bed rather than go wrong inside it.
Optional
Underwritten separately by a specialist insurer, so accidents are handled by people who do only that. Bought once, alongside your bed, and kept apart from your guarantee so you pay for it only if you want it.
See Accidental Damage CoverQuestions
Because they are different things. A welded steel frame is static and rarely fails, so we guarantee it for ten years. A motor is a moving part that runs every time you raise or lower the bed, so it carries a three year guarantee as standard. A Motion Care plan brings the moving parts up to the same length as the frame, or beyond it.
Both. Within your cover period the replacement part and the labour to fit it are included, and there is nothing to pay on the day.
On the day your bed is delivered. Every guarantee period and every plan runs from that date, not from the date you ordered.
Yes. You can add a plan when you order, or at any point within twelve months of delivery. After twelve months we cannot add cover retrospectively.
No. Each plan is a single payment at the price shown. There is nothing to renew and no price rise later.
We diagnose it over the phone first, because a good number of faults turn out to be a handset or a loose cable and are solved in minutes. If it needs an engineer, we book one. With a plan, that visit is covered and you are booked ahead of standard callouts.
Our own engineers. We build the beds in our Kingswinford factory, so the person repairing yours works for the people who made it.
Plans stay with the bed for the remainder of the cover period. Let us know the new owner and we will transfer the record.
Not sure which
If you have chosen a Profiling Care or Rotating bed, your standard frame cover is five years rather than ten, so the plans do more work for you. Tell us which bed you have picked and we will point you at the one that makes sense.
0800 870 8582Monday to Friday, 9am to 5pm. Free from UK landlines and mobiles.
We'd never owned an adjustable bed before, so we weren't quite sure what to expect. After just a couple of nights we can honestly say it's one of the best purchases we've made for our home. Comfortable, stylish and incredibly easy to use.
We wanted an adjustable base that felt sturdy and looked stylish rather than clinical. The Spirit Base has exceeded expectations and operates beautifully. We'd happily recommend Motion Beds to anyone.
We wanted something comfortable without making the bedroom feel clinical. The Broncroft looks fantastic, operates quietly and is incredibly easy to use. It's quickly become our favourite place to relax in the evenings and we're delighted with the overall package.
The whole process was faultless, from ordering through to installation. The delivery team took time to explain every feature and left everything spotless. We're extremely impressed with both the service and the bed itself.
We've only had the Balmoral for a short time but the quality is obvious. It feels premium, looks elegant and has exceeded our expectations in every way. We wouldn't hesitate to recommend Motion Beds.
From the first evening it was obvious we'd invested in a quality adjustable bed. The movement is whisper quiet, the finish is excellent and it has completely transformed how we relax at the end of the day. We'd happily recommend Motion Beds to friends and family.
The bed arrived exactly when promised and the installers were professional throughout. It looks beautiful in our bedroom, operates quietly and feels incredibly well built. A great experience from beginning to end.
We appreciated the regular updates before delivery and everything arrived exactly on schedule. The bed looks superb and the workmanship is outstanding. We're delighted with every aspect of the experience.
Everything about this bed feels well engineered. The controls are simple, the adjustment is effortless and it looks fantastic in the room. It's exactly the quality we hoped for.
From the first phone call to the final installation, the service has been exceptional. The Stockholm Motion Plus looks fantastic, operates flawlessly and has completely exceeded our expectations. We're delighted with the entire package.
Our new Radcliffe bed arrived this week and we're genuinely impressed. It's comfortable, quiet to operate and looks far more elegant than many adjustable beds we considered elsewhere. The whole buying experience has exceeded expectations.
Sometimes the simplest products are the hardest to get right, but this divan base is excellent. It feels sturdy, looks smart and arrived with first-class service. We're extremely pleased with our purchase.
From ordering to installation, everything went exactly as promised. The delivery team assembled the bed, explained the remote and made sure everything was working before they left. We've only had it a few days but already know we made the right decision.
We spent a long time comparing adjustable beds and the Power Base immediately stood out. The movement is quiet, responsive and feels very refined. After only a few nights we're convinced we made the right decision.
We expected an adjustable bed to be complicated but the Stockholm Motion Plus couldn't be easier to use. The handset is intuitive, the movement is whisper quiet and the whole bed feels beautifully engineered.
